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A New Era of Partner Hiring: White-Glove Service, Backed by Smart Tech

by Elizabeth Greiner on

 

In law firm recruiting, partner hiring has always stood apart. It’s high stakes, high touch, and often highly confidential. Unlike entry-level or associate recruiting, which follows clear seasonal cycles and structured programs, partner recruiting tends to be more fragmented. Typically, it's driven by individual practice group leaders or existing partners, operating on separate timelines and outside traditional recruiting channels.

But in 2025, the legal hiring market looks very different. Top-tier lateral partners are more accessible than ever before—and they expect more. They’ve spent years building reputations, developing business, and fielding inquiries from search firms. They are not only accustomed to high-end service; they expect it. And increasingly, they expect it to be delivered with the same polish and personalization as the best client experiences—but backed by technology.

 

 

Why White-Glove Still Matters

 

Partner recruiting will always be a bespoke process. You’re not hiring just another lawyer; you’re onboarding a future leader and business generator. That means firms must offer a white-glove experience—one that feels thoughtful, confidential, responsive, and premium from first contact through final conflicts checks. But the question becomes: how do you scale a high-touch experience without sacrificing precision, professionalism, or speed?

White-glove service, when done well, makes candidates feel valued and seen. It reflects the culture of the firm and its attention to detail. From timely, tailored communications to seamless scheduling and curated interview teams, every moment of the process should reinforce the message: we care about you, and we’re invested in your success here.

 

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The Rise of the Tech-Savvy Partner

 

Today’s lateral partners are more digitally fluent than ever. They’re active on LinkedIn. They track industry news and rankings online. They communicate seamlessly across platforms and understand how technology can drive business. That means they also notice when a firm’s outreach or process feels outdated. Relying on spreadsheets, piecemeal scheduling tools, or informal communications can undermine a candidate’s perception of a firm’s professionalism.

It also means that reaching out directly, through digital channels, is losing its taboo perception. In fact, it can be a powerful advantage. Firms that lead with clarity—"here’s who we are, here’s what we value, and here’s why we think this is a fit"—can stand out in a noisy market. Being upfront, respectful, and personalized in early outreach signals confidence and sets the tone for a more transparent recruiting relationship.

And while search firms will always play a role, firms can benefit by complementing those efforts with direct outreach. Partners are used to hearing from recruiters—but hearing directly from a senior partner or managing partner at a respected firm, with a clear and compelling message, can make all the difference.

 

The Case for Seamless Integration

 

Here’s where technology like Flo Recruit changes the game. Unlike isolated tools or one-off systems, Flo Recruit Applicant Tracking (ATS) brings partner recruiting into a single ecosystem alongside associate and student hiring. This creates visibility, consistency, and better decision-making across the board.

But partner hiring still demands customization—and Flo allows for that too. From building flexible, confidential interview schedules to customizing feedback, to managing nuanced conflicts questionnaires, the platform supports a white-glove approach with top-notch functionality. That means firms can deliver a premium experience while reducing manual error and keeping everyone aligned.

And because partner recruiting often takes place over months rather than weeks, having a system that can support long-term tracking and collaboration is critical. With Flo Recruit, firms can easily keep tabs on multiple candidates in various stages, share updates across teams, and ensure continuity even as internal stakeholders shift.

 

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Getting the Process Right Matters

 

When partner recruiting is managed informally—via spreadsheets, email threads, or siloed trackers—details can slip. Interviews get missed. Feedback is delayed. Conflicts reviews get rushed or are not complete. And at this level of the market, even small missteps can damage trust or cause a top candidate to walk away.

That’s why investing in the infrastructure of partner recruiting is no longer optional. A disorganized process can undercut even the most compelling firm pitch. On the flip side, when the logistics run smoothly, the firm has more time and energy to focus on what really matters: building relationships, aligning on vision, and making the case for long-term success.

A professional process reflects a professional firm. Just as firms wouldn't submit a pitch to a client riddled with errors or inconsistencies, they shouldn't present a recruiting experience that feels haphazard. With the right systems in place, firms can avoid missteps and maintain momentum throughout every stage of the hiring journey.

 

The New Standard: Smart, Sophisticated, Seamless

As the lateral market continues to heat up, firms that adapt will be the ones that win top talent. The new standard isn’t about choosing between personalization and technology—it’s about combining them. The smartest firms are building white-glove experiences into their systems. They’re meeting partners where they are: online, informed, and expecting excellence.

Partner hiring is no longer just about a book of business. It’s about cultural fit, vision alignment, and mutual growth. And that requires a recruiting experience that feels intentional from day one. 

Want to learn more about how Flo Recruit supports partner recruiting? Reach out to schedule a call.

Elizabeth Greiner

Elizabeth Greiner

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