At Bond Schoeneck & King PLLC (Bond), managing the recruiting process across summer associates, lateral attorney hires, and staff positions posed a significant challenge. The need for a unified, efficient system became clear as they sought to enhance candidate experience and centralize the hiring process. Flo Recruit emerged as the complete solution—an all-in-one platform designed specifically for legal recruiting.
Christina Wells, SVP, Operations & People at Flo Recruit had the opportunity to speak with Kelly Capozzi, Firmwide Legal Recruiter, and Hali Greenhouse, Director of HR, about how Flo Recruit transformed their hiring operations and bridged the gap between student, lateral, and staff recruiting.
What led Bond to start exploring a change in recruiting software at the firm?
Kelly: When I joined the firm, recruiting systems were limited. Our legacy ATS was used only for staff hiring, while legal recruiting relied heavily on Excel spreadsheets, emails, and even paper. Coming from a background in law school career services, I was already familiar with Flo Recruit. I’d seen its transformative potential firsthand and knew it was the right fit for us.
Hali: I’ve worked with several applicant tracking systems over the years, but none were built specifically for legal. When Kelly suggested Flo Recruit, I was immediately intrigued by how it could bridge the gap between staff and legal hiring, while also improving the candidate experience. Our legacy system wasn’t intuitive for candidates or our team. Flo Recruit offered an easier, more collaborative solution.
What were some key features of Flo Recruit that appealed to you?
Kelly: The flexibility to create tailored workflows for different types of hires was a game-changer. Flo Recruit supports unique statuses and workflows for students, lateral hires, and staff, which makes tracking and managing candidates so much easier. The email templates are a standout feature—we can maintain consistent communication while also saving time.
Hali: The candidate experience is phenomenal. Candidates frequently share how seamless the application process is. For us, it’s about more than just ease of use; it’s the peace of mind knowing that everything is centralized, accessible, and efficient.
Kelly: We also can’t say enough about the customer service. From day one, the Flo Recruit team has been responsive, supportive, and proactive. Questions are answered quickly—often within hours—which is a huge contrast to our previous system, where responses could take weeks.
Tell me about your experience with onboarding and implementation.
Hali: Honestly, we were nervous. Data migration, potential downtime, and learning a new system are daunting for any team. But Flo Recruit made it seamless. They provided us with an assigned Implementation Manager, Annie Cox, who handled everything from data transfer to system setup to recruiter training.
Kelly: Annie truly went above and beyond. She guided us through the process with clarity and confidence, ensuring nothing was lost in translation. By the time we were ready to go live, the system was intuitive enough that training was minimal. It was ready, set, go!
Hali: The implementation timeline was flexible, which allowed us to align the rollout with our recruiting calendar. I remember posting our first position—it was so simple. That kind of usability is invaluable and unique.
What are the biggest impacts you’ve seen since implementing Flo Recruit?
Hali: The amount of manual work has decreased drastically. Scheduling interviews, sending follow-ups, and collecting feedback are now automated. We’ve reclaimed countless hours that we can now spend on strategic initiatives.
Kelly: Managing OCI (on-campus interviews) has been a revelation. Before Flo Recruit, it was Excel sheets and scattered emails. Now, everything is in one place. The integration with law schools and the ability to track candidates through a centralized dashboard have been transformational.
Hali: Another significant impact is the feedback from candidates. They consistently comment on how straightforward and user-friendly the process is compared to other systems.
How has Flo Recruit supported Bond in adapting to legal recruiting changes?
Kelly: The legal hiring landscape is evolving rapidly, with tighter timelines and more competition. Flo Recruit helps us stay nimble. Whether it’s adjusting workflows or quickly pulling reports for firm leaders or NALP, the system is designed to adapt with us.
Hali: It’s also about partnership. Flo Recruit listens to our feedback and incorporates it into future updates. For example, they implemented a history log feature based on our recommendation. That level of collaboration is rare and appreciated.
What advice would you give to firms considering Flo Recruit?
Hali: Include stakeholders early in the process. Having buy-in from leadership and IT made our transition smoother. Flo Recruit’s SOC 2 Type II certification was a reassuring factor for our data privacy and cybersecurity team.
Kelly: Book the demo—you won’t regret it. The system speaks for itself, but it’s the team behind it that truly sets Flo Recruit apart. They’re invested in your success and are always ready to tailor the platform to your needs.
How has centralizing recruitment impacted collaboration at Bond?
Hali: Flo Recruit has bridged the gap between our staff and legal hiring teams. The ability to filter roles ensures we’re only seeing what’s relevant, while still working within the same system. That shared platform fosters collaboration and ensures consistency across the firm.
Kelly: Even agencies we work with comment on how easy it is to use Flo Recruit. Being able to track submissions and customize permissions at every level has truly streamlined the process.
Conclusion
For Bond Schoeneck & King, Flo Recruit isn’t just software—it’s a strategic partner. By consolidating their recruiting needs into one platform, they’ve achieved efficiency, enhanced candidate experience, and achieved greater alignment across teams.
Kelly and Hali agree that the transformation has been “night and day” compared to their old systems. Their advice to other firms? “Don’t hesitate. Flo Recruit will revolutionize how you recruit.”
With Flo Recruit as their trusted partner, Bond is equipped to navigate the ever-changing legal landscape and continue their strategic growth with confidence.
